The epay card is a prepaid card, which runs on credit basis. You can pay almost anywhere with your card where Mastercard is accepted. After activating and loading the card, you can pay worldwide – either online, in shops or at ATM’s.
The epay card is a prepaid card and differs from a regular credit card as it is based on credit which can be quickly and easily loaded onto the card. You can view your credit balance at any time in your customer portal, or you can receive SMS alert (charges applicable) for the respective transactions. This enables you to have complete account independence and full expense control.
The epay card offers you worldwide payment options. There are around 450,000 in Germany and around 35.9 million Mastercard acceptance points around the world, where you can pay almost anywhere with the card. In addition, thanks to the prepaid feature, you never lose track of your expenses, since payments are only possible if you have previously loaded the card. Your online shopping is even safer – you only pay the amount you want to spend.
The epay card costs only 29.95 Euro. There is no annual fee for the first and second year. From the third year onwards the annual fee is 7.95 Euro.
The card is valid until the end of the printed expiry date on the card.
To activate your card please go to www.epaycardsonline.com and enter your email address, password, the serial number of the card (the 16-digit serial number can be found on the back of the card), your first and last name (surname), your date of birth and your address. After confirmation of all data, an email will be sent to activate the card. After clicking on the link in the email, your card account will be created and your card activated.
You can block your card any time round the clock by calling our blocking hotline 0049 89 1250 9105 (charges applicable).
You can view your balance at any time in your customer portal, or your transaction details can be send via SMS (charges applicable). You can activate the SMS service at www.epaycardsonline.com.
Sometimes this email gets marked as spam, please have a look in your spam folder. If you can’t find it there, simply have it sent again.
This message occurs in case your email address is linked to an existing account. If it’s linked to your account and you simply forgot the password, please recover your password. If you just completed your registration, but never received your activation email, please resend it using www.epaycardsonline.com. If neither of these is the case or the spelling of your email address is wrong, then please get in touch with our Customer Support by sending us an email to firstname.lastname@example.org.
After activation and loading, you can use your epay card almost anywhere where Mastercard credit cards are accepted, either online shopping or on the spot in the shop or at ATM’s.
No, you must not do that in any case. For Internet payments, please use the CVV / CVC code on the back of your card (last 3-digits on the extreme right of the signature field).
The CVV (Card Verification Value) or CVC (Card Verification Code) is the 3-digit card security code located on the back of the card (on the extreme right of the signature field). This security code is requested for online purchases during the payment process.
The prerequisite is that your card has sufficient balance. For the payment, simply place your card in the card machine/ payment terminal at the cashier. Afterwards you only have to enter your PIN in the payment terminal and the payment is processed. Please cover the terminal with the free hand, so that the PIN is protected against unauthorized third parties.
Each PIN is sent to you by SMS only. Before the SMS PIN is sent, you will receive a verification code, which you must enter at www.epaycardsonline.com to verify your mobile number.
You can request a new PIN via www.epaycardsonline.com under “User profile” or via customer support.
No, the card cannot be loaded with cash.
Instant transfer SOFORTÜberweisung and giropay are online bank transfers, which ensure that your card is loaded immediately after the transfer is completed. You can select or opt these transfer types directly at www.epaycardsonline.com.
This depends on your chosen loading method. In case of immediate transfer, giropay and SOFORTÜberweisung and also the epay voucher load, the loading is immediately. For bank transfers, it depends on your respective bank when the load is credited to your card.